• Returns

    We are dedicated to creating clean and effective products that our customers love.

    If you’re not satisfied with your order, you can return it, unopened (including that little silver seal, perforated shrink band, and any sticker seal), in its original condition within 15 days of purchase from lalolashop.com (minus the cost of shipping).

    The refund does not include the shipping charged of sending the item(s) to you, or return shipping costs. We recommend shipping your return with tracking to ensure it makes it back to us, otherwise we will not be able to issue a refund on your item(s).

    For U.S. returns:

    • You'll need your order number and ZIP code.
    • Fill out the form below with your return request details.

    For international returns:
    Please email info@lalolashop.com

    Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will process the refund due to you as soon as possible, and a credit will automatically be applied to you on the original method of payment within 14 days.

    If you have not received your refund within 14 days, please contact us at: info@lalolashop.com

  • Shipping


    Please allow up to 3 business days (Monday through Friday) for orders to be processed before they ship.


    Standard Shipping - USPS Ground (3 to 5 Business Days once processed)


    Now Shipping to Canada, Australia, and the United Kingdom. We currently do not ship to the rest of the world but are working on it. Duties and Taxes collected at Checkout. All orders shipped DDP.

    Standard international shipping - 5-15 business days (FedEx Cross Border) once processed depending on destination.

    FedEx International Economy is 2-5 business days once processed depending on destination.

    The goods will be imported on behalf of the consignee/buyer. The consignee authorizes Lalola, LLC. to import the goods on his/her behalf. Further, the consignee/buyer agrees Lalola, LLC. may delegate the obligation to import the goods on his/her behalf to a subcontractor (e.g. customs broker). The consignee will pay the taxes & duties in addition with the purchase price of the goods.

Return Form