We are dedicated to creating clean and effective products that our customers love.
If you’re not satisfied with your order, you can return it, unopened (including that little silver seal, perforated shrink band, and any sticker seal), in its original condition within 15 days of purchase from lalolashop.com (minus the cost of shipping).
The refund does not include the shipping charged of sending the item(s) to you, or return shipping costs. We recommend shipping your return with tracking to ensure it makes it back to us, otherwise we will not be able to issue a refund on your item(s).
For U.S. returns:
- You'll need your order number and ZIP code.
- Fill out the form below with your return request details.
For international returns:
Please email email@example.com
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will process the refund due to you as soon as possible, and a credit will automatically be applied to you on the original method of payment within 14 days.
If you have not received your refund within 14 days, please contact us at: firstname.lastname@example.org